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Case study

Techstyle Teaches Scientists
to Write Clearly

www.Encysive.com

 

Background

Houston biopharmaceutical company Encysive Pharmaceuticals Inc. discovers, develops, and commercializes novel, small-molecule compounds to treat various cardiovascular, vascular, and related inflammatory diseases.

Encysive Pharmaceuticals has collaborative and licensing agreements with Mitsubishi Pharma Corporation, GlaxoSmithKline plc, Schering Corporation, Schering-Plough Ltd. and Revotar Biopharmaceuticals, AG. Founded in 1989, Encysive was formerly known as Texas Biotechnology Corporation.

In the United States and Canada, Encysive offers Argatroban, a synthetic agent that treats heparin-induced thrombocytopenia. In the European Union and Australia, Encysive offers Thelin, which treats pulmonary arterial hypertension. Encysive has additional compounds in clinical development.

Challenge

Encysive chemists, biologists, and clinical trial supervisors spend days conducting scientific research, managing clinical studies, and reporting their findings. Scientists and managers depend on these activities to achieve company goals and profits. But it's often difficult for highly educated scientists to discuss complex matters in language that's quickly understandable to business professionals, regulatory agencies, and especially the lay public—including patients, investors, and media. Frequently scientists find it difficult to use the written word to convey scientific ideas even to each other accurately. This is true especially when for some professionals English is their second language.

One Encysive manager of clinical trials asked the human relations department if the company could bring onsite an expert in professional writing to give practical classes. This, he thought, would improve not only productivity but also self-assurance. Encysive had a perfect solution: ask Techstyle Group LLC, whose long experience in clear, Standard English writing and executive education would surely produce a spectacular outcome—to create and deliver to staff classes customized especially for them. Encysive HR also knew that Techstyle's president Laurel Prokop is an educated and experienced life scientist in addition to being an English expert. So her company is fluent in the languages of science and medicine.

Approach

Techstyle agreed to develop custom Encysive writing classes—one each for the biologists, the chemists, and the clinical trial managers from all over the nation. Before preparing our classes, we asked the HR manager to give us samples of writing their professionals had already performed, particularly writing the staff themselves found challenging to produce or writing their audiences found difficult to understand.

Solution

Using the samples HR provided us, we customized specific modules for each group at the Houston campus to show scientists exact methods they could use to write more easily and more clearly for each subject specialty. Techstyle delivered to each group a two-hour seminar and a two-hour writing workshop. As always, when we deliver executive classses, we learn as much from our attendees as they do from us. The outcome was all that Encysive had hoped for.

The company realized its investment was worthwhile when they read student comments:

"Presenter knew her stuff—very comfortable with speaking. I enjoyed her wit. Gave me good basis for review of my writing."

"Speaker enthusiastic and knowledgeable about the topics."

"I enjoyed presenter and information covered. PowerPoint slides effective. I learned a lot!"

"Nice refresher on English principles. Great presentation. Demonstrated that we ALL need to improve our writing. Hit on important topics and ideas. Slides well organized. Examples helpful. I liked the general tone—that we can all learn to write better. Made me stop and think about my writing style. Rules presented will stick in my mind!"

 

About Techstyle Group LLC

Techstyle Group LLC is a privately held company providing communication and documentation services. It specializes in using plain language to improve the clarity of content delivered to diverse audiences in many formats. Techstyle is a nationally certified, woman-owned business that has operated since 1986. For further information, visit www.Techstyle.com, contact Techstyle Group LLC through media.tsg @ techstyle.com, or call toll-free at 866-661-6660.

 
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